Free Insured shipping

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Shipping Policy

FREE INSURED SHIPPING

We offer free insured shipping for all orders in the US only.

WHEN IS MY ORDER SHIPPING?

Most products are shipped within 2 business days of placing the order.

Custom/personalized product orders leave the warehouse within 2 - 4 business days of payment.

Max delivery time – 14 business days.

You will receive an email when your items have been shipped.

WHEN WILL I RECEIVE MY ITEM(S)?

Your order is going to be shipped via one of the main postal carriers, including USPS, UPS, or Fedex. Shipping times take between 4 and 8 business days. Keep in mind that personalized products might take up to an additional 2 - 4 business days to be manufactured. 

WHERE ARE MY ITEMS COMING FROM?

All our products are shipped from US-based suppliers.

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped, but please note that sometimes due to free shipping, tracking is not available.

MY TRACKING SAYS, "NO INFORMATION AVAILABLE AT THE MOMENT".

For some shipping companies, it takes 2-5 business days for the tracking information to update on their system.

If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us at support@desmint.com.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

Please keep this in mind when receiving your products.

However, we are trying our best to combine shipments whenever possible. If you have any other questions, send us an email and we will do our best to help you out.